There were few staff in the hallways to help. The elevators and hallways stank of weed and cigarettes, and there was screaming and noise into the wee hours of the morning both nights. The room was just ok for the price I paid. I tried calling reception at night on Friday and Saturday to get information but no one answered. The service at the pool was very rude on the part of the younger attendant. The indoor pool hours were very limited, and the pool was very cold. The price of parking was very expensive, as was the price of food inside the hotel. Departure from the hotel in the morning was completely congested, as there was only one gate working for more than 500 cars to leave for the local volleyball tournament that was taking place, we lost 20 minutes just to leave the hotel each day. There was no indication of where to check-in when we arrived, it took me 1 hour to find where to park the car and ask 10 different people inside the hotel complex where to check-in, which was in the south tower. Third, the parking lot of the West tower, where I was staying, was not open, we had to go to the parking lot of the Havana tower to get to our car. Second, breakfast was not included in the stays. Worst hotel experience of my life, for several reasons.
